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So, not a comfortable week. It’s early yet, but I may be taking a downer on 2012. To start with the mundane and move on to the, well, less mundane, I’ve been trying to buy a washing machine and dishwasher. Both of these packed up around a month ago, and the landlord promptly offered to replace them. Other things intervened, so I only placed an order last week. I went to the Co-op, both because they had decent prices and delivery options, and because I want to support the Co-op.

Orders were placed on Wednesday, and delivery arranged for Friday. And then the fun began. On Thursday afternoon, we had a call saying the washing machine we ordered wasn’t in stock. But not to worry, they would substitute for the next more expensive model at the same price. Great.

Friday morning, a man arrived to fit the washing machine. Which hadn’t arrived. No word on the dishwasher. Peevish call to the delivery depot, and we were told there had been a mistake, and the delivery would happen on Saturaday. Saturday, the washing machine arrived (no sign of the dishwasher). The delivery guys wouldn’t fit it because our piping wasn’t bracketed. I’ve never heard this excuse before, but apparently it’s all in the T&Cs. So I sent them away and phoned the Co-op. I was more peevish. This time I was told that there had been a mistake, and the dishwasher hadn’t been packed. There were no deliveries on Monday, but I was promised a single delivery on Tuesday. On Tuesday morning, two men arrived with the dishwasher. No washing machine. They were pleased to fit the dishwasher. But it didn’t fit. Seriously, it wedged half way into the space where the previous slimline dishwasher had lived. So I sent them away, and cancelled the dishwasher order. Then I called a plumber, to see if he could fit my washing machine, on the assumption that it was ever delivered. He agreed, and toddled over within an hour. Best described as a geezer, he disconnected the old machine, blocked various pipes, and told me he’d be out tomorrow after lunch. An hour later, the new washing machine arrived, and it’s now sitting in the middle of the coup I used to call a kitchen.

Now I need to get that fitted, and go buy a new dishwasher.

More to come…

Date: 2012-02-15 08:53 am (UTC)
From: [identity profile] danieldwilliam.livejournal.com
I once bought a washing machine for my student flat.

I gave the address as TOP FLOOR Flat etc.

Specifically asked about the delivery of a washing machine (known to be quite heavy) to the a TOP FLOOR flat.

Bought and paid for delivery to my flat, my TOP FLOOR flat.

Washing machine arrived. In a van. Driven by the smallest man I have ever seen in a van. Just him and my washing machine in a van.

Then he asked me to help him up the stairs with the washing machine. Half way up I asked him what would have happened if I’d refused or been a little old lady. He’d have had to take the washing machine back to the depot, health and safety.

£20 to carry my own washing machine up three flights of stairs.

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