Rip Off Britain

[f4f3]

Took my dead phone down to the O2 shop, where they told me it was under warranty, posted it off for repair or replacement, and gave me a courtesy loan of another phone, while smiling and being very pleasant.

Am feeling thoroughly gruntled.

Comments

[nicnac.livejournal.com]

Damn them and their excellent customer service! When WILL they learn?

[kittenexploring.livejournal.com]

Maybe they were new. It can be hard to find staff that know how to deal with customers properly.

[f4f3.livejournal.com]

I think I've just been unlucky.